Insurance Coordinator

Job Description:

Insurance Coordinator Position Summary:

Promote practice growth through effectively implementing administrative procedures and positive, professional presentation as a member of the Front Desk Team. Applicant will need to have outstanding time management and organizational skills. Must also have the knowledge and ability to communicate with our patients to provide information regarding their insurance and finances associated with their accounts.

Essential Responsibilities:

Verifying patients insurance Submitting insurance claims and follow up by phone, email, mail, etc. Responsible for contacting patients when insurance is inactive and collecting current insurance information Notifying patients of upcoming payments as it relates to upcoming appointments Educating on the availability of alternative insurance options Must maintain regular, consistent and punctual attendance in accordance with assigned schedule and time off policies.

Telephone:

answer appropriately; record and retrieve messages Retrieve messages and e-mails and act upon them Accept and record payments made at the time of service, via mail and telephone Present financing options and make necessary arrangements Prepare End-of-Month Report, when necessary Make courtesy calls for treatment follow-up (post-op calls, when necessary) Complete training in all areas shown on training schedule which apply to your position(s) Additional responsibilities as needed & as appropriate Completely cross-train to assume Financial Coordinator, Hygiene Coordinator, Greeter/Receptionist responsibilities, when necessary Success Factors Detailed knowledge of dental software. Dentrix experience preferred Experience with Remote Light preferred Experience with electronic filings Knowledge of medical terminology and dental coding Good interpersonal skills to maintain positive rapport with patients, dentists, other staff members and community Effective verbal skills to communicate clearly and professionally with patients and staff Professional personal presentation Good Mathematical aptitude in order to prepare and interpret financial and productivity reports for the practice. Education Minimum high school diploma Two years' experience in dental setting Computer literacy

Job Type:

Full-time Pay:

$14.00 - $21.00 per hour

Work Location:

In person