Patient Access Representative

As a part of Nutex Health , one of our newest locations will soon be opening in the West Little Rock area, and we are excited to welcome a detail-oriented and patient-focused Patient Access Representative to join our growing team. This is a great opportunity to be part of a brand-new facility while helping create an exceptional patient experience from the very first interaction. Shifts available : 12-hours; Day or Night shift The Patient Access Representative (PAR) plays a crucial role in the emergency center's operational efficiency by ensuring a smooth check-in and check-out process for patients. The role requires strong communication skills, organizational abilities, and a commitment to maintaining patient confidentiality and safety. This position is integral to fostering a supportive and efficient environment in the Emergency Center, ensuring patients receive the care they need while upholding the standards of the healthcare facility. Qualifications required High School Graduate or equivalent Minimum of 2 years of experience in a Patient Access Representative role within a Hospital, ER, or Clinic Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred Essential Job functions and responsibilities 1.

Front Desk Operations:

Greet patients and guests with a cheerful demeanor Determine necessary services and direct patients accordingly Collect demographic information and ensure proper signatures for billing accuracy Maintain logs of patient information and manage phone inquiries professionally Manage office supplies and maintain a clean and welcoming environment 2.

Financial Responsibilities:

Collect payments via cash, checks, and credit card for co-pays and account balances Maintain an accurate financial ledger and perform daily reconciliation of patient accounts 3.

Facility Cleanliness:

Assist in maintaining the overall cleanliness of the facility, including patient areas and restrooms 4.

Communication Skills:

Interact courteously with patients, families, physicians, and team members, upholding the Emergency Center's core values 5.

Professional Development:

Attend monthly staff meetings and engage in performance improvement activities 6.

Other Duties:

Assist management with additional tasks or projects as assigned Nonessential Job Functions Support patient care areas by ensuring appropriate supplies are stocked Assist with patient restraint procedures and documentation as needed Attend scheduled meetings as required

Job Competencies Constant:

Vision (various forms), Hearing, Speaking, Manual dexterity,

Mobility Frequent:

Bending, Squatting, Twisting, Lifting to 20 lbs. unaided, 50 lbs. with assistance

Occasional:

Climbing, Kneeling, Distinguishing colors

Rarely:

Exposure to electric shock and confined spaces

Incentives:

Work-Life Balance Concierge-Style Environment Low Acuity /

Private Commercial Patients Great Culture Job Type:

Full-time Benefits:

401(k) Dental insurance Disability insurance Flexible spending account Health insurance Health savings account Life insurance On-the-job training Paid time off Vision insurance

Medical Specialty:

Emergency Medicine Primary Care Experience:

Patient Access Rep:

2 years (Required) Hospital /

Clinic Setting:

1 year (Required) Shift availability: Day Shift (Preferred) Overnight Shift (Preferred)

Work Location:

In person