PATIENT SERVICE REP - PARAGOULD SPECIALTY CLINIC

JOB REQUIREMENTS

Education Must be a high school graduate or equivalent. Preferably 2 years of college prep or equivalent Vocational School training. Experience Basic computer software training - Access, Excel, accounting and transcription experience preferred. Work knowledge of hospital environment. Sufficient knowledge of typing, English, spelling, and arithmetic to compile reports, maintain simple records, and perform various related tasks. Customer service skills must be strong. Experience with insurance pre-certification preferred. Physical Normal hospital environment. Close eye work. Hearing within normal range. Oral communication. Operates computer, copy machine, FAX, and printers. Some walking, bending, and stooping, but mostly continuous sitting. Lifting, carrying, pushing and pulling up to 20 lbs. This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.

JOB SUMMARY

Maintains patient charts in the clinic through computerized system. Answers phones, and schedules procedures. Performs simple miscellaneous duties at supervisor's request. Willingness to perform routine duties on a continuous basis and to work under close supervision to maintain continuity in the team. Discreetness in matters relating to patients and their problems, and attention to detail required. Must be self-directed and demonstrate strong customer service skills at all times. Must be accessible by telephone during normal physician office hours.