Patient Service Representative

Job Overview Join our dynamic healthcare team as a Patient Service Representative, where your enthusiasm and organizational skills will make a meaningful difference in patient care. In this vital role, you will be the friendly face and efficient coordinator at the front desk, ensuring smooth patient flow and exceptional service. Your proactive approach will help create a welcoming environment, manage appointment scheduling, and support clinical staff with administrative tasks. This position offers an exciting opportunity to contribute to a compassionate healthcare setting while developing your skills in medical office operations. Responsibilities Greet patients warmly and assist them with check-in and check-out procedures, ensuring a positive experience from arrival to departure Schedule, reschedule, and confirm patient appointments using electronic medical record systems Collect and verify patient information, including insurance details and personal data, maintaining accuracy and confidentiality Answer incoming phone calls promptly, providing information or directing inquiries to appropriate staff members Manage patient records, update charts, and handle documentation with precision and attention to detail Support clinical staff by preparing patient charts, processing forms, and coordinating communication between patients and providers Maintain a clean and organized reception area to promote a professional and welcoming environment In this position you will split your time between the Mesa and Chandler offices Experience Prior experience working in a medical or dental office setting is highly preferred Strong knowledge of medical terminology to facilitate effective communication within healthcare teams Proven ability to provide excellent customer service in a fast-paced environment Experience with medical administrative support tasks such as scheduling, data entry, and record management Familiarity with office software applications and electronic health records (EHR) systems This role is perfect for motivated individuals eager to grow within the healthcare industry. We value clear communication, attention to detail, and a positive attitude—qualities that help us deliver outstanding patient care every day. Join us in making a difference!

Pay:

From $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid sick time Paid time off Vision insurance

Work Location:

In person