Intake Coordinator

Intake Coordinator Surprise, AZ Job Details Full-time $23 an hour 21 hours ago Benefits Health insurance Dental insurance Employee assistance program Vision insurance Life insurance Retirement plan Qualifications Computer operation Insurance verification Phone communication Computer literacy Intake Medical scheduling High school diploma or GED Community outreach Bachelor's degree Working with individuals with mental health conditions Multi-line phone systems Patient interaction Phone triage 1 year Care coordination Referral coordination Communication skills Technical Proficiency Entry level Client interaction via phone calls

Full Job Description Pay:

$23.00 per hour Intake Coordinator 7PM-7:30 AM (Wednesday-Friday)

Position:

Intake & Admissions Coordinator Summary:

This position will provide the first impression to professional contacts, community members, and potential patients. This includes identifying potential patients to receive care and coordination of the in-person assessment process at the facility. This role is responsible for community outreach via inbound and outbound calls.

ESSENTIAL FUNCTIONS

Utilizes multi-line phones, faxes, and computer software to triage patients or referral sources seeking treatment. Receive and screen incoming calls to determine potential services available. Complete call inquiry forms to identify patients' mental health and/or substance abuse needs, as well as schedule patients to come in for an in-person assessment. Coordination of care between patients, referral sources, family members, and hospital staff. Verify eligibility for benefits with various insurance carriers. Perform other functions as assigned by the Director of Intake and Admissions.

SUPERVISORY RESPONSIBILITY

This position has no supervisory or managerial responsibilities.

COMPETENCIES

: Proficient in computer skills. Strong communication skills (written and verbal). Ability to demonstrate effective listening and engagement skills. Able to perform tasks independently as well as foster a team environment. Work in a fast-paced setting with a good attitude. Excellent customer service skills.

WORK ENVIRONMENT

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS

This is largely a sedentary role; however, some standing, lifting, bending and stooping is required.

TRAVEL:

This position requires no travel.

REQUIRED EDUCATION / EXPERIENCE

High School Diploma or high school equivalency (GED) required. Bachelor's degree preferred Must be minimum of 21 years old. Must obtain and maintain a valid Level One Fingerprint Clearance Card. Behavioral Management training required prior to patient interaction. One year of behavioral health work experience.

Job Type:

Full-time Benefits:

Dental insurance Employee assistance program Health insurance Life insurance Retirement plan Vision insurance

Work Location:

In person