Patient Service Specialist - Full-time

Overview Banner Rehabilitation Hospital - Tucson Day Neuro Institute Patient Service Specialist ( PSS ) Monday - Friday Our comprehensive Day Neuro Rehabilitation Program provides a wide range of specialty services for individuals with an acquired brain injury. Acquired brain injuries include traumatic brain injury, stroke, brain tumor or other neurological conditions. Benefits of becoming a Patient Service Specialist with us: We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors. + Health, Dental, and Vision insurance; Life insurance; Prescription coverage + Paid Time Off ( PTO ) and Extended Illness Days ( EID ) + A 401(k) retirement plan with company match + Short and Long Term Disability + Personal and Family Medical Leave Responsibilities Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff. + Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence. + Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record. + Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies. + Collects toward patient responsibility at each visit. + Scan and maintain medical documents. + Reconciles and posts charges daily and other reporting to ensure clean claim processing. + Responds to all request for information from patients, other department and physicians. + Maintains office, orders supplies and manages mail. + Willingness to adjust schedule to center needs. + Travels Attends all mandatory meetings and in-service education programs. + Travels to non-home location center or other site for coverage when necessary.

Qualifications Minimum:

+ High School diploma or equivalent required. + Data entry experience required. + Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.

Preferred:

+ Certified BLS preferred. + Two years in medical office setting that requires multi-tasking preferred. + Knowledge of insurance verification preferred.

Additional Data Equal Opportunity Employer/including Disabled/Veterans Location :

Location US-AZ-Tucson Job

ID 367066

Position Type Full Time Experience (Years) 0 Category Administrative - Administrative Services Company Banner Rehabilitation Hospital - Tucson To view full details and how to apply, please login or create a Job Seeker account