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Job Description
POSITION SUMMARY
Are you passionate about making a meaningful impact on community health? We're seeking a dedicated Medical Assistant, Patient Support to join our dynamic team. As Medical Assistant, Patient Support, you will play a critical role in ensuring patients receive comprehensive follow-up care after their visits. This position involves coordinating post-visit activities, managing patient communications, and supporting clinical staff to enhance patient outcomes and satisfaction.
KCS COMPENSATION AND BENEFITS
Medical, Dental, Vision, and Life Insurance Vacation, Holiday, and Sick Leave Pay 401(k) Retirement Plan Long- and Short-Term Disability Insurance Flexible Spending Account Employee Assistance Program KCS is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, gender, age, physical disability, and sexual orientation.
QUALIFICATION REQUIREMENTS
Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred. Previous experience in the healthcare field or patient care management strongly preferred. Ability to work collaborate in a team in fast-paced environment Must be detail orientated and self-motivated Experience using an EMR/EHR system Microsoft Office Suite (Word, Excel, PowerPoint, or any necessary programs). Maintain confidentiality and Current BLS. Bilingual in Spanish strongly preferred.
POSITION DUTIES INCLUDE
Serve as the primary point of contact for patients and families to facilitate communication between patients and healthcare teams. Contact patients post-visit to discuss follow-up care, answer questions, and address concerns. Manage patient intakes, documents, and records to support patients and staff Assist patients in understanding and managing their health insurance benefits. Work closely with healthcare providers and interdisciplinary team to deliver integrated care. Advocate for patients to ensure they receive appropriate services and support. Provide education to patients and families about health conditions, treatment options, and self-care strategies and ensure patients understand their treatment plans, medication instructions, and any necessary lifestyle changes. Perform routine blood pressure, temperature, height, and weight for all patients prior to provider visit or as requested by medical provider. Place patients and patient paperwork into a clean, prepared exam room when scheduled for a provider visit. Assist healthcare providers during patient visits by accompanying patients to examination rooms, providing comfort and support, and assisting with procedures as directed. Assist healthcare providers in managing patient orders, including prescription refills, diagnostic tests, and specialist referrals, ensuring adherence to established protocols. Maintain patient medical records and communicate with patients regarding test results, laboratory questions, or other related matters Facilitate the check-in and check-out process by verifying patient information, collecting payments, and scheduling follow-up appointments. Maintain inventory of medical supplies and equipment and coordinate replenishment as needed. Fulfill other duties and responsibilities as needed and assigned. Join Our Mission to Make a Difference!
KCS MISSION STATEMENT
To provide client centered, culturally inclusive, expert care to directly improve the well-being of underserved communities and individuals through healthcare, social services, and community programs.
ABOUT KCS
At KCS Health Center, we're more than just a clinic - we're a community-driven force dedicated to transforming lives. Located in the heart of Orange County, our non-profit organization is committed to providing top-tier healthcare, social services, and community programs to the underserved population. We believe in delivering expert care with compassion, respect, and inclusivity at the forefront.
THANK YOU FOR CONSIDERING KCS!
KCS appreciates you looking to us for a possible next step in your career - as well as offering an opportunity to make a true impact on the greater good. We look forward to speaking with you soon and perhaps welcoming you to our team!
Job Type:
Full-time Pay:
$23.00 - $27.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance
