Front Office Coordinator

Front Office Coordinator Costa Mesa, CA Job Details Full-time $25 an hour 17 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Retirement plan Qualifications Microsoft Word Patient comfort Computer operation Microsoft Excel Medical documentation Patient flow optimization Vital signs Microsoft Outlook Achieving HIPAA compliance Customer service Computer literacy Maintaining patient confidentiality Handling customer inquiries Greeting customers HIPAA Filing Mid-level EMR/EHR Bachelor's degree Receiving shipments POS Stocking Computer skills Patient interaction Typing Phone triage Phone call management Managing patient records POS systems Medical terminology Patient emergency assistance Retail sales Full Job Description Integrative physician with board certifications in Internal Medicine, Pediatrics and Holistic Medicine seeking Full-time Staff Member to compliment our practice. Interest in Integrative & Functional Medicine is essential. As the 'front face' of The Spring Center, the Front Office Coordinator is tasked with the responsibility of maintaining a calm and peaceful environment while attending to the needs of those who come into the office. Responsible for the flow of patients coming into the office for appointments, supplements sales, inquiries, etc. Front Office Coordinator should have the ability to multi-task, work well under pressure, autonomously and work efficiently . Must have the capacity to work in union with other staff.

Position Specifics:

Front Office Care Coordinator

• Greet patients visiting for appointments, supplements sales and walk-in inquiries
• Assist and Check-in patients and checkout patients
• Managing phones and messages, triaging urgent calls
• Receiving and stocking supplements for retail sales
• Mailing out pertinent documents, shipping orders
• Preparing paperwork
• Filing patient paperwork
• Communicate with patients regarding insurance changes + pricing.
• Process medical record requests
• The ability to float to other departments as needed such as back-office medical staff
• Maintain patient confidentiality and HIPPA compliant is a MUST
• Submits prescriptions to the pharmacy as directed by provider
• Ensures patient and provider have signed all appropriate paperwork
• Scan all paperwork, lab reports into EMR
• Recognize and respond to acute emergency situations following procedures
• May, at times, be required to retrieve vital signs; no-touch temperature, pulse oximeter.
• Perform other duties as assigned.

Benefits +

Compensation:

PPO Health, Vision + Dental Retirement Plan + company matching Shortened Friday work day 9am-2pm PTO + sick days + Holidays (multiple 4 day weekends) Comfortable work environment My ideal vision is that you partner with us in serving the patients, that you are compassionate by nature and responsive to the patients' needs and that of the office environment. Experience with the field of integrative medicine is desirable and enthusiasm for integrative medicine is a necessary ingredient. I emphasize natural methods and lifestyle where possible and use conventional medicine where it is most effective. I strive to help patients prevent imbalances now with the hope that chronic diseases do not arise later. Your interest in both of these approaches is essential.

Critical Criteria:

Strong computer skills: Word, Excel, Outlook, Keyboarding skills. Experience with POS system. Experience with EMR preferred, but not essential. Be able to work autonomously. Be capable of

MULTI-TASKING.

Possess Sharp problem solving skills. Resourceful. Treat patients with utmost kindness and compassion. Possess common sense. Excel in a fast-paced environment. Interest in Integrative & Functional Medicine.

Education:

BA preferred.

TO BE CONSIDERED FOR EMPLOYMENT, YOU MUST COMPLETE REQUESTED STEPS BELOW

1) Visit and become familiar with our website, www.

TheSpringCenter.com 2) Include a resume and cover letter and please discuss what health means to you and how you demonstrate this in your own life.

Job Type:

Full-time Pay:

$25.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Retirement plan Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Customer service: 3 years (Required) Medical terminology: 1 year (Preferred) Computer skills: 4 years (Required)

Work Location:

In person