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Patient Access Rep
Job
Robert Half
Livermore, CA (In Person)
Full-Time
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Job Description
We are looking for a Patient Access Rep to support front-end patient registration and admission activities for a healthcare setting in Livermore, California. This Long-term Contract opportunity is ideal for someone beginning a career in patient access or bringing strong customer service experience from another industry. In this role, you will help patients complete registration steps, verify coverage and financial information, and provide courteous assistance while maintaining accuracy, compliance, and productivity standards.
Responsibilities:
- Complete patient intake, admission, and registration tasks accurately while ensuring required information is properly documented.
- Verify insurance details and available financial resources to support billing and patient service processes.
- Collect point-of-service payments securely and maintain precise records for all transactions.
- Respond to routine patient questions and concerns with professionalism, addressing straightforward service issues when they arise.
- Prepare and obtain necessary forms and supporting documentation needed for billing, regulatory, and compliance purposes.
- Refer complicated registration matters or escalated issues to senior team members when additional expertise is required.
- Maintain expected productivity levels and performance metrics while following departmental priorities and daily workflows.
- Support a variety of patient access functions across the department based on operational needs and assigned coverage areas.