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Patient Service Representative - Westwood Childrens Health Center

Job

University of California, Los Angeles

Los Angeles, CA (In Person)

Full-Time

Posted 3 days ago (Updated 1 day ago) • Actively hiring

Expires 7/19/2026

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Job Description

JOB DUTIES
Description We are looking for a knowledgeable and patient-centered team member to join our dynamic specialty Pediatrics team! Obtain prior authorizations Advocate for patients in insurance claims Referral processing Address in-basket messages Appointment scheduling Review of provider schedules Coordinate hospital admissions and/or procedures
JOB QUALIFICATIONS
Qualifications Our ideal candidate will have strong background in authorizations, referral coordination, and direct collaboration with providers, ideally gained within a fast-paced medical setting, who can effectively navigate complex clinical environment.
Required:
Skill in setting priorities which accurately reflect the relative importance of job responsibilities. Ability to establish and maintain productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds. Ability to creatively integrate competing demands into a productive working environment. Skill in verbal communications to clearly convey complex problems in both formal and informal situations. Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.
Highly Desired:
Experience with medical insurance and authorization/referral processing. Experience working with in-baskets. Knowledge of specific specialty practice and/or large medical institutions.