Patient Service Rep

Patient Service Rep Loma Linda University Health•4.0 Moreno Valley, CA Job Details Full-time $24.00•$26.37 an hour 18 hours ago Qualifications Computer operation Equipment troubleshooting High school diploma or

GED Driver's License Full Job Description Department:

UHC:

Peds•Mo Valley•Med/Peds•

Front Office Job Summary:

The Patient Service Rep manages patient flow for electronic check-in, check-out, and appointment procedures. The job requires exceptional communication and interpersonal skills and efficiency. All activities must be conducted in a confidential, professional, and personable manner. Performs other duties as needed.

Education and Experience:

High School Diploma or GED required. Minimum six months required of customer service, general office or Receptionist vocational training, medical field preferred.

Knowledge and Skills:

Knowledge of medical terminology preferred. Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to work calmly and respond courteously when under pressure; collaborate and accept direction. Able to think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.

Licensures and Certifications:

Valid driver's license required.