Patient Service Representative

Patient Service Representative Glaucoma Care Center - 5.0 Newport Beach, CA Job Details Part-time | Full-time $23 - $24 an hour 1 hour ago Benefits Paid time off Uniform allowance Employee discount Flexible schedule Qualifications Filing Client services experience within healthcare industry Attention to detail Managing patient records Time management Full Job Description We are a medical practice focused on treatment of eye conditions. The office is brand new located next to Fashion Island. Currently hiring for a patient advocate/representative. Room to grow within the company and we will train whether you have experience or not. The only requirement is being genuinely nice, upbeat and open to learning new skills.

Job Responsibilities:

Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries. Keeps patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs. Helps patients in distress by responding to emergencies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related results as needed.

Work Hours:

open Mon through Friday 8-5 pm, no weekends or holidays. Can be a part-time position to start. Paid parking. Paid vacation time and medical insurance allowance. Medical Receptionist Qualifications /

Skills:

Multi-tasking Flexibility Telephone skills Customer service Time management Organization Attention to detail Scheduling Professionalism Quality focus

Education, Experience, and Licensing Requirements:

University/college degree is an asset but not required. Please call our office at 949-288-2382 to apply.

Job Types:

Full-time, Part-time Pay:

$23.00 - $24.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off Uniform allowance

Work Location:

In person