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Patient Access Representative

Job

Robert Half

Oakland, CA (In Person)

$58,240 Salary, Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 8/4/2026

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Job Description

Position:
Patient Access RepresentativeLocation:
Oakland, CACompensation:
$24-$32/hour (DOE)
Job Type:
ContractAbout the RoleWe are seeking a Patient Access Representative to support a healthcare organization in Oakland. This role serves as a key point of contact for patients, providers, and internal departments, helping ensure a seamless patient experience from registration through appointment completion. The ideal candidate is customer-focused, detail-oriented, and experienced in handling insurance verification, patient registration, scheduling, and administrative support in a healthcare setting. This contract opportunity is well-suited for someone who enjoys helping patients navigate the healthcare process while maintaining accuracy and compliance.

ResponsibilitiesServe as the first point of contact for patients by answering phones, greeting visitors, scheduling appointments, and providing exceptional customer service.

Verify insurance eligibility, benefits, authorizations, and patient demographic information to ensure accurate registration and billing processes.

Process patient registrations, maintain electronic medical records, obtain required documentation, and ensure data accuracy within healthcare systems.

Coordinate with providers, insurance companies, and internal departments to resolve authorization issues, coverage questions, and patient account discrepancies.

Maintain compliance with HIPAA regulations and organizational policies while documenting patient interactions and supporting daily administrative operations.