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PAC Lead & PSA/Intake Coordinator
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University of California, Riverside
Riverside, CA (In Person)
$74,266 Salary, Full-Time
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Job Description
PAC Lead & PSA/Intake Coordinator University of California, Riverside - 4.3 Riverside, CA Job Details Full-time $29.35 - $42.06 an hour 1 day ago Qualifications Health insurance authorizations In-person patient registration Customer communication Medical insurance coverage verification Medical scheduling Full Job Description The Patient Access Center(PAC) Lead & Patient Service Advisor/Intake Coordinator serves as a key operational and patient support role within UCR Health. Ensuring efficient coordination of patient access services, referral intake, scheduling readiness, and authorization workflows. This position supports daily operations across authorizations, scheduling, visit preparation, and intake functions while promoting high standards of customer service, accuracy, compliance, and timely patient care. This role will lead in being a resource to staff by assisting in workflow coordination, onboarding & training support, escalations, and adhering to policies and procedures. The full salary range for the PAC Lead & PSA/Intake Coordinator is $29.35 - $42.06 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements. degree Seven years of direct experience performing tasks related to front end & patient access duties (patient registration, scheduling, authorizations, benefits/eligibility/insurance verification, and strong knowledge of health plan structure of benefits). Required experience Current employee of UCR Health with a minimum experience of 2 years. Required Overtime required Required Must demonstrate customer / patient service skills appropriate to the job. Ability to work well in a constantly changing environment. Strong oral and written communication skills to effectively communicate with patients of varying ages and multicultural backgrounds. Strong interpersonal skills. Must possess the skill, knowledge, and ability essential to the successful performance of assigned duties. Ability to maintain a work pace appropriate to the workload. Must demonstrate customer / patient service skills appropriate to the job. Required