Front Office Coordinator

Front Office Coordinator Capitol Physical Therapy Roseville, CA Job Details Full-time $18 - $20 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Qualifications Medical scheduling Medical administrative support Medical records Attention to detail Patient interaction Full Job Description Capitol Physical Therapy is a Physical Therapist-owned, multi-location practice that has been a leader in providing high-quality care in the Sacramento area for over 50 years. We are seeking a full-time Front Office Coordinator for our Sacramento office. This is a fast-paced, patient-facing role that requires focus, accountability, and a strong work ethic. We are looking for individuals who take pride in their work, stay organized under pressure, and contribute positively to a high-performing team.

Hours for this position are:

Mondays 9am-5pm, Tuesdays 1pm-5pm, Wednesdays 9am- 5pm, Thursdays 1pm- 5pm and Fridays 8am-4pm.

Key Responsibilities:

Serve as the first point of contact and provide a professional, welcoming experience for all patients Manage patient intake, including insurance forms and payment collection Check in patients, verify information, schedule appointments, and maintain accurate electronic health records Maintain an efficient and organized front office while managing frequent interruptions

What We Expect:

A consistently positive, professional, and courteous attitude Strong attention to detail; accuracy is critical in this role The ability to manage workload independently and stay on top of responsibilities without supervision A high level of accountability and follow-through The ability to prioritize tasks and maintain workflow in a busy environment Someone who is proactive, reliable, and solutions-oriented This is not the right role for individuals who require constant direction, struggle with organization, or have difficulty keeping up in a fast-paced setting.

Preferred Qualifications:

Experience in medical reception, preferably with knowledge of physical therapy and insurance processes Ability to work across multiple systems (EHR, billing, phones, scanning, etc.) Strong multitasking skills and the ability to handle frequent interruptions Ability to remain composed and professional during challenging interactions A team player who contributes to a cooperative and efficient work environment We are proud of the level of service we provide and expect every team member to contribute to a productive, positive, and professional workplace. Our team is supportive, but we value individuals who take ownership of their role and maintain high standards. To be considered, applicants must submit: A resume A cover letter that clearly addresses the following: What steps do you take to avoid mistakes when handling important information such as patient data or payments? What does having a "positive attitude" at work look like to you in practice? Why you believe you are a strong fit for this role and how you manage a high-volume workload Applications without a cover letter addressing these questions will not be considered.

Learn more about us at:

www.capitolpt.com

Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Application Question(s): Are you available to work Mondays 9am-5pm, Tuesdays 1pm-5pm, Wednesdays 9am-5pm, Thursdays 1-5pm and Fridays 8am-4pm?

Work Location:

In person