Patient Registration Representative
Job
TEKsystems
Santa Rosa, CA (In Person)
$49,920 Salary, Full-Time
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Job Description
Schedule - 32 hours a week - 4 days a week with rotating weekends start time at 2:30pm Job Summary The Patient Access Representative is responsible for providing a positive first impression for patients and visitors by delivering exceptional customer service during the registration and check-in process. This role ensures accurate patient information, verifies insurance coverage, explains required documentation, and supports the admissions workflow in a fast‑paced healthcare environment. Key Responsibilities Greet patients and visitors and complete the patient check‑in and registration process Accurately enter and update patient demographic information in the system Verify patient and visitor identity by collecting required information and photo ID Determine payment options, including identifying patients who can pay out‑of‑pocket or require financial assistance Explain consent forms and obtain required patient signatures Prepare and distribute admissions and registration paperwork Verify insurance coverage and ensure accuracy of insurance information Answer incoming phone calls and respond to patient inquiries professionally Maintain confidentiality and compliance with HIPAA and organizational policies Required Skills Strong customer service skills Knowledge of medical terminology Top Skills Customer service Medical terminology Additional Skills & Qualifications Excellent verbal and written communication skills Strong attention to detail and accuracy Ability to multitask in a fast‑paced environment Team‑oriented mindset with the ability to collaborate effectively Ability to work independently with minimal supervision Experience Level Expert level experience in patient access, registration, or a similar healthcare front office role Job Type & Location This is a Contract position based out of Santa Rosa, CA. Pay and Benefits The pay range for this position is $24.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Santa Rosa,CA.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.Similar jobs in Santa Rosa, CA
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