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Patient Services Representative

Job

Balance Health

Santa Rosa, CA (In Person)

Full-Time

Posted 2 weeks ago (Updated 5 days ago) • Actively hiring

Expires 7/31/2026

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Job Description

Patient Services Representative Balance Health - 2.4 Santa Rosa, CA Job Details Full-time 7 hours ago Benefits Free parking Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Qualifications Spanish Medical assisting Full Job Description Bay Area Foot Care is among the premier podiatry medical groups in the Bay Area . Our mission is to provide comprehensive foot and ankle care to our patients utilizing the most innovative diagnostic and therapeutic approaches by a knowledgeable and caring staff. For more information about us please visit www.

BayAreaFootCare.com We are looking for a full-time Medical Receptionist specialist for our Santa Rosa medical office location. This team member is a vital part of BAFC as s/he is nearly always the first contact people have with our practice. The successful candidate will work well with our existing team of professionals to create an environment strong in customer service, organization and responsibility while creating and supporting a smooth operating office.
Primary responsibilities include:
Expertly answer multiple-line telephone with a consistently amazing attitude Ensure new patient appointments are scheduled promptly Schedule/book follow up patient appointments Take messages accurately and ensure follow through Provide superior customer service Route electronic faxes to the correct team member Other duties may include: Confirming insurance benefits and deductibles Use of electronic medical records Faxing, copying, stocking Assist the doctors and office medical staff with various duties
Experience and Qualifications:
We are looking for a candidate who: works calmly under pressure is knowledgeable in switching between tasks and is detail oriented is well organized and punctual has incredible people and customer service skills genuinely enjoys helping others is a positive person, skilled in communication and listening is responsible and trustworthy must speak Spanish fluently has professional attire, behavior and language Prior medical front office experience
REQUIRED
Job Type:
Full-time Healthcare setting:
Clinic Schedule:
8 hour shift Monday to Friday No weekends
Experience:
EMR system: 1 year (Preferred) Medical office : 1 year (Preferred)
Job Type:
Full-time Benefits:
401(k) Dental insurance Flexible spending account Free parking Health insurance Health savings account Paid time off
Education:
High school or equivalent (Preferred)
Experience:
EMR systems: 1 year (Preferred) Vital signs: 1 year (Preferred)
License/Certification:
BLS Certification (Preferred)
Work Location:
In person