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Patient Account Rep Support Full Time Days
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Torrance Memorial Medical Center
Torrance, CA (In Person)
$59,758 Salary, Full-Time
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Job Description
Patient Account Rep Support Full Time Days Torrance Memorial Medical Center - 4.1 Torrance, CA Job Details Full-time $25.00 - $32.46 an hour 8 hours ago Qualifications Debt collection phone call Health insurance authorizations Managing customer accounts Customer communication Health insurance claim processing Customer relationship building Management Account maintenance Medical insurance coverage verification Mid-level Customer payment reminders Staff training Customer engagement Medical billing and coding communication with insurance companies Medical explanation of benefits reviews Typing Clerical experience 10 key typing 1 year Medical debt collection accounts Medical receptionist Office phone management Patient collections management Full Job Description Under general supervision, performs a number of clerical task to efficiently hand the PPO Financial classes collections follow up to secure payment on billed claims. Core Competencies Reviews and processes the out-patient correspondence from the insurance carriers for the PPO financial classes. Identifies and resolves problem issues independently. Verifies insurance eligibility and authorization as needed. Manages staff to oversee Explanation of Benefits are returned to staff within 1 week of request. Promotes positive customer relations. Utilizes hospital computer system to update, adjust, and process accurate patient accounts. Stays informed of updated insurance requirements and reimbursement practices. Assists with training of new staff members. Answers and handles a heavy volume of incoming calls. Education Additional Information 2 years experience in Business Office Experience Number of Years Experience 1 Biller/collection experience in medical office or hospital. Additional Information Ability to use 10-key adding machine. Knowledge of admitting procedures/requirements. Knowledge of insurance billing procedures and requirements. One year experience in hospital business office. Knowledge of PPO/HMO/Capitation reimbursement and contractual discounts. License /