Medical Office Front Desk Coordinator/Triage

Medical Office Front Desk Coordinator/Triage MD Pain Englewood, CO Job Details Full-time $21 - $23 an hour 10 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Qualifications Bilingual Computer operation Interpersonal skills Customer service Writing skills Medical office experience HIPAA Windows Medical scheduling High school diploma or GED Desktop applications Organizational skills Managing patient records Time management Full Job Description

JOB SUMMARY

Responsible for handling front office reception and clerical duties in a medical clinic including greeting visitors (patients and others), patient check in/out, answering phones, collecting balances and co-pays, verifying insurances, scheduling follow-up/procedure appointments, preparing schedules, clinic opening and closing procedures and otherwise contributing to the smooth running and positive environment of the clinic.

ESSENTIAL FUNCTIONS

Greet/welcome every patient Patient check in duties, collecting co-pays and payments Patient check out duties Update/verify patient information and coverage Maintain the smooth flow of communication between patient, provider, medical assistant, and all clinic staff Provide assistance/information to patients as needed Answers phone, checks voicemail, and returns calls Maintain cleanliness of all common patient areas Schedule preparation Payment collection and documentation of proper insurance payer Documentation of money kept in office Appointment scheduling for follow-up visits and procedures All opening and closing duties as assigned Maintain a clean and organized work area at all times Follow HIPAA regulations as directed Follow all policies and procedures as written with integrity and honesty Create an environment in the workplace which coincides with the values and mission statement of MD Pain

REQUIREMENTS

Education & Experience, Knowledge/Understanding High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience Previous Customer service experience Skills Excellent oral, written, and listening communication skills Effective organization and time management skills with the ability to manage multiple task simultaneously and work in high-pressure situations Excellent interpersonal skills and demeanor Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word and Excel Proficient in the use of EMR systems preferred Abilities Ability to adhere to strict attendance and punctually expectations Ability to attend to details ensuring accuracy in a timely manner Ability to work both independently, as well as collaboratively Ability to identify and proactively solve problems Ability to thrive in a patient-focused environment Ability to demonstrate MD Pain's core values and performance principles of leadership, integrity, kindness, excellence, and service Physical Demands Ability to sit for long periods of time Ability to occasional stand/walk Ability to assist patients as needed with walking, sitting, reading and writing Ability to occasionally lift/carry/push/pull up to 30 pounds Close vision, distance vision, depth perception and ability to adjust focus Tolerate a moderate noise level at all times Preferences 1 year medical office experience

Bilingual Job Type:

Full-time Pay:

$21.00 - $23.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Paid time off Vision insurance

Work Location:

In person