Bilingual Front Office Registrar - CHC (Bridgeport)

Join a Team That Makes a Difference at Optimus Health Care! Are you passionate about delivering exceptional, patient-centered care? At Optimus Health Care, the largest provider of primary care services in Fairfield County, we're looking for a dedicated and customer-focused Front Office Registrar to join our team in Bridgeport, CT. With locations across Bridgeport, Stratford, and Stamford, our mission is simple: to be a lifelong healthcare partner committed to improving the wellness of our communities—and it starts with people like you. As a Front Office Registrar, you'll play a key role in creating a positive patient experience and ensuring smooth clinic operations. You'll work closely with providers, nurses, and clinical staff to support efficient patient flow and accurate registration.

Key Responsibilities:

Customer Service Welcome and assist patients with professionalism, warmth, and respect Create a positive and comfortable experience for all patients Answer questions and guide patients to appropriate services Prepare welcome materials for new patients Patient Registration & Scheduling Collect and update patient demographic and insurance information Ensure accurate and timely patient check-in/check-out Schedule appointments and maintain provider schedules (18-20 patients/day target) Obtain required documentation (HIPAA, consent forms, etc.) Assist with sliding scale applications and required documentation Insurance Verification & Pre-Work Verify insurance coverage, copays, deductibles, and authorizations Review schedules in advance to ensure readiness for upcoming visits Contact patients with appointment reminders and payment expectations Prepare and scan all required documents within 24 hours Payments & Administrative Support Collect copays and outstanding balances Balance and close daily payment journals Coordinate with billing for accounts with outstanding balances Support workflow improvements and patient flow initiatives

What We're Looking For Qualifications:

High School Diploma required (associate's degree preferred) Minimum 2 years of experience (healthcare setting strongly preferred) Experience with electronic medical records (EMR) systems Strong customer service and communication skills Excellent attention to detail and organizational skills Ability to multitask in a fast-paced environment

Language Requirement:

Bilingual required: English/Spanish OR English/Haitian Creole Why Join Optimus? 100% outpatient setting Fast-paced, team-oriented environment ❤️ Meaningful work serving the community Competitive compensation Excellent health & welfare benefits Schedule Requirements Full-time position Participation in late evening and Saturday rotations required Equal Opportunity Employer Optimus Health Care is committed to providing equal employment opportunities to all applicants and employees in accordance with applicable federal and state laws. Bilingual Front Office Registrar - CHC (Bridgeport) 3.1 3.1 out of 5 stars 64 Black Rock Ave, Bridgeport, CT 06605 Full-time Optimus Health Care, Inc. 111 reviews Full-time Join a Team That Makes a Difference at Optimus Health Care! Are you passionate about delivering exceptional, patient-centered care? At Optimus Health Care, the largest provider of primary care services in Fairfield County, we're looking for a dedicated and customer-focused Front Office Registrar to join our team in Bridgeport, CT. With locations across Bridgeport, Stratford, and Stamford, our mission is simple: to be a lifelong healthcare partner committed to improving the wellness of our communities—and it starts with people like you. As a Front Office Registrar, you'll play a key role in creating a positive patient experience and ensuring smooth clinic operations. You'll work closely with providers, nurses, and clinical staff to support efficient patient flow and accurate registration.

Key Responsibilities:

Customer Service Welcome and assist patients with professionalism, warmth, and respect Create a positive and comfortable experience for all patients Answer questions and guide patients to appropriate services Prepare welcome materials for new patients Patient Registration & Scheduling Collect and update patient demographic and insurance information Ensure accurate and timely patient check-in/check-out Schedule appointments and maintain provider schedules (18-20 patients/day target) Obtain required documentation (HIPAA, consent forms, etc.) Assist with sliding scale applications and required documentation Insurance Verification & Pre-Work Verify insurance coverage, copays, deductibles, and authorizations Review schedules in advance to ensure readiness for upcoming visits Contact patients with appointment reminders and payment expectations Prepare and scan all required documents within 24 hours Payments & Administrative Support Collect copays and outstanding balances Balance and close daily payment journals Coordinate with billing for accounts with outstanding balances Support workflow improvements and patient flow initiatives

What We're Looking For Qualifications:

High School Diploma required (associate's degree preferred) Minimum 2 years of experience (healthcare setting strongly preferred) Experience with electronic medical records (EMR) systems Strong customer service and communication skills Excellent attention to detail and organizational skills Ability to multitask in a fast-paced environment

Language Requirement:

Bilingual required: English/Spanish OR English/Haitian Creole Why Join Optimus? 100% outpatient setting Fast-paced, team-oriented environment ❤️ Meaningful work serving the community Competitive compensation Excellent health & welfare benefits Schedule Requirements Full-time position Participation in late evening and Saturday rotations required Equal Opportunity Employer Optimus Health Care is committed to providing equal employment opportunities to all applicants and employees in accordance with applicable federal and state laws.