Intake Coordinator

We are looking for an Intake Coordinator to support high-volume client onboarding and document processing in New Haven, Connecticut. This Long-term Contract position is ideal for someone who works well in a structured production environment and can manage intake activities with accuracy and consistency. The role focuses on reviewing incoming client materials, maintaining organized records, and ensuring information is properly entered and tracked within content management tools. Success in this position requires strong attention to detail, dependable follow-through, and the ability to handle document-based workflows efficiently.

Responsibilities:

• Receive and review incoming client files and application materials to confirm completeness and readiness for processing.
• Enter, update, and organize intake information within client application platforms and content management systems.
• Prepare, scan, index, and retrieve records, including microfilm-related materials, to support accurate documentation workflows.
• Monitor assigned intake tasks in a production-driven setting while meeting quality expectations and turnaround targets.
• Coordinate the movement of client documents between intake channels and internal processing teams to keep work progressing smoothly.
• Identify missing, unclear, or inconsistent information and follow established procedures to resolve issues promptly.
• Maintain orderly digital and physical records so documents can be accessed, tracked, and audited when needed.