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Patient Access Specialist

Job

Robert Half

Norwich, CT (In Person)

Full-Time

Posted 2 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 7/20/2026

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Job Description

Our client is seeking a professional and compassionate Patient Access Specialist to support front-end patient services and help create a positive experience for every patient interaction. This role is responsible for patient registration, insurance verification, scheduling support, and maintaining accurate demographic and billing information in a fast-paced healthcare setting.

The ideal candidate is organized, detail-oriented, and committed to delivering excellent customer service while supporting efficient patient access operations.

Key ResponsibilitiesGreet patients and visitors in a courteous, professional mannerComplete patient registration and intake accuratelyVerify insurance eligibility, benefits, authorizations, and referralsCollect co-pays, deductibles, and other patient paymentsUpdate and maintain patient demographic, insurance, and billing informationSchedule, confirm, and reschedule appointments as neededAnswer patient questions related to registration, appointments, and general intake proceduresEnsure all documentation is complete and entered accurately into the appropriate systemsCoordinate with clinical and administrative teams to support smooth patient flowMaintain confidentiality and comply with HIPAA and organizational policies