Patient Access Specialist

We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewes, Delaware. This role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. This client also offers roles in Rehoboth Beach & Middletown!

Responsibilities:

• Answer and manage a multi-line phone system, ensuring the smooth flow of communication
• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally
• Execute data entry tasks, keeping patient records up-to-date and accurate
• Correspond via email, providing clear and concise information to patients and team members
• Utilize strong interpersonal skills to build rapport with patients and enhance their experience
• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files
• Schedule appointments, ensuring a well-coordinated flow of patients
• Adapt to varied shifts, demonstrating flexibility and commitment
• Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc.

, to enhance patient pacing and overall satisfaction.