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Patient Billing Representative

Job

Retina Group of Florida

Boynton Beach, FL (In Person)

Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 6/19/2026

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Job Description

The Patient Billing Representative serves as the first point of contact for all patients and understands the importance of accurate billing, reimbursement, and collection processes to result in a clean claim submission. The Patient Billing Representative supports patients through a variety of administrative duties in addition to supporting the rest of the medical care team, helping to streamline patient processing to improve customer satisfaction.
RESPONSIBILITIES
Answering the phone to address patient inquiries and billing questions. Documenting insurance information, personal information, payment methods and other important patient information Updating patient files and appointment information accurately Communicating information and important details to other medical care staff Processing payments from patients and handling billing issues between patients and insurance companies Managing various types of paperwork and other clerical duties Managing patient accounts with contact information, insurance, and financial information in a confidential manner Follows Medical Record Release policy. Adheres to OSHA, IPAA, and security protocols.
Supports RGF's Mission Statement Requirements:
Must be bilingual spanish speaking Working knowledge of insurance, billing, and review of patient accounts At least one year Medical Billing Excellent customer service and phone ettiqute Experience with or ability to learn EMR and billing computer systems
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Experience:
Medical billing: 1 year (Required)
Language:
Spanish (Required) Ability to
Commute:
Boynton Beach, FL 33472 (Required)
Work Location:
In person

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