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Job Description
Part-Time | Independent Contractor (1099) |
Field-Based Primary Coverage Area:
Bradenton Future Expansion:
Sarasota, St. Petersburg, Clearwater, and surrounding communities
Compensation:
$25-$30 per hour, mileage reimbursement, and performance-based bonus opportunities Are You a True People Person? Do people naturally trust you? Are you a true people person who enjoys meeting new people, building relationships, and helping others feel comfortable? Can you walk into a room full of strangers, start a conversation, and quickly put people at ease? Some people can explain a program. Others can help someone feel comfortable enough to say "yes." We're looking for the second person. At Soteria-360, you'll meet patients face-to-face, build relationships with healthcare professionals, explain a Medicare-covered support program, and help patients confidently enroll in services designed to keep them connected and supported after leaving the hospital. This is not a desk job. This is a r elationship-building role for someone who enjoys meeting people, earning trust, and making a meaningful impact in the lives of patients and families. About Soteria-360 Leaving the hospital can be overwhelming. Patients often have questions about what happens next, how they'll stay connected with their healthcare providers, and where they can turn for support once they're back home. Soteria-360 is a Medicare-covered transitional care program that combines physician oversight, telehealth, remote monitoring, and ongoing support to help patients remain connected and engaged during the critical weeks and months following hospitalization. What You'll Do Meet Patients Before Discharge Visit patients in hospitals and rehabilitation facilities Introduce and explain the Soteria-360 program Answer questions from patients and family members Build trust and help patients understand the benefits of the program Complete enrollment paperwork and required consents Help patients feel confident about participating Build Relationships Inside Healthcare Facilities Develop strong working relationships with physicians, nurses, case managers, discharge planners, and rehabilitation staff Become a trusted resource within partner healthcare facilities Collaborate with clinical teams to identify appropriate patients Maintain and strengthen professional relationships throughout your territory Guide Patients Through Onboarding The patients you enroll will also be the patients you help get started in the program after they return home.
You will:
Visit patients in their homes following discharge Deliver and set up simple monitoring equipment Connect devices to home Wi-Fi when needed Verify proper equipment operation Teach patients and caregivers how to use the equipment confidently Serve as a friendly and reassuring point of contact during onboarding No advanced technical experience is required. We provide training. Candidates should simply be comfortable with basic technology, including tablets, smartphones, Wi-Fi networks, televisions, and connected devices. Who Succeeds in This Role? The most successful team members are not necessarily clinicians. They are relationship builders. They know how to make people feel comfortable, communicate with confidence, and earn trust quickly. They are comfortable speaking with patients, family members, physicians, nurses, case managers, and healthcare administrators. They are professional, organized, self-motivated, and genuinely enjoy helping people.
Ideal backgrounds may include:
Hospice Liaison Home Health Liaison Patient Enrollment Healthcare Outreach Community Relations Senior Living Sales or Community Relations Medical Practice Management Care Coordination Medical Assistant Healthcare Customer Service Other relationship-based healthcare roles Qualifications Required Excellent communication and interpersonal skills Ability to build trust and rapport quickly Professional appearance and demeanor Comfortable working independently in a field-based role Reliable transportation and willingness to travel throughout the territory Strong organizational and follow-through skills Comfortable with basic technology and connected devices Confidence speaking with patients, families, and healthcare professionals Preferred Experience working with seniors Experience enrolling patients into healthcare programs Experience discussing healthcare services with patients and families Hospital, rehabilitation, hospice, home health, physician office, or healthcare outreach experience Bilingual English/Spanish Schedule Part-time Typically 20-25 hours per week Primarily weekday daytime hours Flexible scheduling Why Join Soteria? You'll have the opportunity to make a meaningful impact during one of the most important transitions in a patient's healthcare journey. You'll build relationships, work independently, and serve as the face of a program that helps patients feel supported and connected after leaving the hospital. If you're someone who enjoys meeting people, building trust, and helping others make informed decisions, we'd love to hear from you.
Pay:
$25.00 - $30.00 per hour Application Question(s): 1. This role requires building trust quickly with patients, family members, and healthcare professionals. Tell us about a time when you met someone who was initially hesitant, skeptical, or difficult to engage. How did you build rapport, and what was the outcome? 2. This position involves meeting new people every day, often during stressful or uncertain situations. What do you enjoy most about building relationships with people you have just met?
