Patient Care Liaison | Emergency Department | Night Shift

Location:

HealthPark Medical Center - 9981 So HealthPark Circle Fort Myers

FL 33908

Department:

Emergency Services Work Type:

Full Time Shift:

Shift 3/7:00:00PM to 7:30:00AM Minimum to

Midpoint Pay Rate:

$20.00 - $23.50 / hour This position is essentially a Health Unit Coordinator / Emergency Department Unit Secretary role supporting the Emergency Services team overnight at HealthPark Medical Center.

This role would be a strong fit for candidates with experience as aUnit Coordinator, Unit Secretary, Patient Access Representative, Medical Receptionist, Emergency Department Coordinator, or Clerical position in a healthcare setting. Primary Responsibilities Serve as a liaison between: Patients Families Physicians Hospital staff Help ensure a positive patient experience. Coordinate patient flow within the emergency department. Perform clerical and administrative duties for the nursing unit. Support efficient unit operations and care delivery. Identify operational challenges and escalate concerns appropriately. Communicate timely information to nurses, leaders, and other decision-makers. Assist with patient admissions, transfers, discharges, and documentation as needed. Skills This Role Emphasizes Customer service and patient relations Communication and interpersonal skills Multi-tasking in a fast-paced environment Organization and attention to detail Medical office or healthcare administration experience Problem-solving and teamwork Computer and electronic medical record (EMR) proficiency Resume Keywords If you're tailoring a resume for this role, consider highlighting: Patient coordination Patient advocacy Customer service Unit secretary experience Medical terminology Electronic health records (EHR/EMR) Scheduling and registration Administrative support Hospital operations Emergency department support Communication and collaboration Problem resolution Summary Serves as a liaison between the patient, family, hospital staff and physicians to ensure a favorable patient experience and efficient coordination of unit flow. Responsible for a variety of clerical and non-clerical duties that support the overall operations of the nursing unit as well as the optimal delivery of care within the health system. Routinely engaged in identifying, elevating and providing alternative solutions to challenges to appropriate personnel. Provides timely information to decision-making personnel. Requirements Educational Requirements Degree/Diploma Obtained Program of Study Required/ Preferred and/or Less than High School Required Experience Requirements Minimum Years Required Area of Experience Required/ Preferred and/or No Experience Required State of Florida Licensure Requirements Licenses Required/ Preferred and/or Not Required Certifications/Registration Requirements Certificates/Registrations Required/ Preferred and/or

US:

FL:

Fort Myers