Front Desk Medical Office Orlando
OMNI Orthopedic and Spine Center Inc
Orlando, FL (In Person)
Full-Time
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Job Description
We are looking for a Medical Front Desk Team Member to serve as our patients' first point of contact and manage all aspects of their medical treatment. Medical Front Desk Team Member responsibilities include registering patients, organizing appointments, and providing information about therapy, treatment, and referral options. We want to meet you if you have a knack for customer service and work experience in the medical industry. Responsibilities Clean and confirm patient scheduling Verify patient information Confirm appointments Check-in/Check-out patients Reschedule/Cancel Appointments Explain the doctor's recommendations Verify patients' follow-up on doctor's recommendations Order patient records Answer phones Assist with patients' intake information Skills Work experience as a medical front desk person, Receptionist, or similar role Experience with Microsoft Applications (Word, Excel, Teams) Ability to learn medical data entry software Customer service attitude Excellent communication and organizational skills Bi-lingual (English/Spanish)