Job Description
Patient Access Supervisor (Onsite - Port St. Joe, FL)
Location:
Ascension Sacred Heart Hospital Gulf Company:
R1 RCM Make an Impact Before Day One Starts At R1, we're transforming the patient experience and helping healthcare systems run smarter through advanced technology, analytics, and automation. As a Patient Access Supervisor , you'll play a critical role at the frontline of the patient journey—leading teams, improving processes, and ensuring every patient starts their care experience the right way. This is a high-visibility, onsite leadership role supporting three facilities at Rutherford Regional Hospital. What You'll Do You'll lead daily operations while driving both team performance and patient experience . Team Leadership & Operations Lead, coach, and develop Patient Access staff Provide real-time guidance, feedback, and performance support Assist with staff evaluations and ongoing development Manage staffing schedules to optimize coverage and productivity Patient Experience & Service Ensure a high-quality, patient-first registration experience Resolve patient concerns quickly and professionally Maintain a strong customer service culture across your team Revenue Cycle Accuracy Oversee registration accuracy, including: Insurance verification Eligibility and benefits review Ensure proper use of systems and tools Process Improvement & Compliance Monitor quality and compliance (HIPAA, JCAHO, regulatory standards) Track and report performance metrics Identify gaps and drive process improvements Partner cross-functionally with clinical and administrative teams Operational Strategy Act as a liaison across departments Support leadership with insights and recommendations Help implement operational best practices across sites What You Bring 3+ years of experience in a healthcare environment Previous leadership or supervisory experience preferred Strong understanding of Patient Access / Registration workflows Proven ability to: Lead teams and drive accountability Improve processes and quality outcomes Communicate effectively across departments What Makes This Role Stand Out ✅ High-impact role across multiple facilities ✅ Blend of operations, leadership, and strategy ✅ Opportunity to directly influence patient experience + revenue integrity ✅ Work with a company leading healthcare transformation Additional Details Location:
Onsite - Ascension Sacred Heart Hospital Gulf Schedule:
Monday - Friday 8-5pm Why R1? At R1, we don't just support healthcare systems—we help make healthcare work better for everyone. You'll be part of a team that values innovation, collaboration, and continuous improvement , while making a real impact on patients every day. For this US-based position, the base pay range is $46,738.00 - $66,107.05 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 5.00% The healthcare system is always evolving — and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE
California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook #healthcare #PatientAccess
