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Patient Access Rep
Job
Robert Half
Dublin, GA (In Person)
Full-Time
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Job Description
We are looking for a Patient Access Rep to support front-end registration and admission activities for a healthcare setting in Pleasanton, California. This Contract opportunity is well suited for someone early in their career who brings strong customer service skills, attention to detail, and an interest in healthcare operations. In this role, you will help patients navigate intake processes, verify coverage and financial information, collect required documentation, and provide courteous assistance throughout the registration experience.
Responsibilities:
- Complete patient intake, admission, and registration activities with a high level of accuracy and professionalism.
- Verify insurance benefits, financial resources, and demographic details to support proper billing and compliance documentation.
- Accept and record point-of-service payments securely while maintaining accurate transaction records.
- Respond to routine patient questions and resolve straightforward service concerns in a timely and respectful manner.
- Refer complicated registration issues or escalated cases to senior team members when additional support is needed.
- Prepare, review, and obtain required forms and supporting documents needed for admission, billing, and regulatory requirements.
- Maintain daily productivity expectations and key performance measures established by department leadership.
- Use internal computer systems and standard office technology to update patient accounts, document interactions, and complete assigned tasks across patient access operations.