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Patient Services Representative - Bilingual

Job

Dermatology Associates of Georgia

Suwanee, GA (In Person)

$38,480 Salary, Full-Time

Posted 3 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 6/30/2026

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Job Description

Patient Services Representative - Bilingual Dermatology Associates of Georgia - 2.9 Suwanee, GA Job Details Full-time From $18.50 an hour 9 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Employee discount Life insurance Qualifications Bilingual Availity HIPAA NextGen Managing patient records Full Job Description
RESPONSIBILITIES & DUTIES
Essential Job Functions/Responsibilities:
Answer phones promptly and in a polite and professional manner. Obtain and enter accurate demographic information into
NEXTGEN PM/EMR
Schedule, and confirm appointments correctly in
NEXTGEN PM/EMR
including; appointment date, time, location, and provider name. Inform caller of items to bring to the appointment (including insurance card and identification as required by practice) Remind caller to arrive 15 to 30 minutes before scheduled seminar/appointment to complete paperwork. Review cancellation/no-show policy with patient. Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization. Seek and support changes in call flow processes and communication services. Meet and exceed call volume standards. Adhere to all HIPAA policies. Adhere to all DAG policies. Other duties as assigned, as it relates to the role.
Job Type:
Full-time Pay:
From $18.50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person