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Intake Coordinator Valdosta

Job

PruittHealth

Valdosta, GA (In Person)

Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 6/16/2026

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Job Description

  • POSITION SUMMARY:
  • Facilitates the conversion of referrals to admissions through the completion of the intake process and the use of effective phone and customer service skills.
  • ESSENTIAL JOB FUNCTIONS, DUTIES, AND RESPONSIBILITIES
  • Complete financial clearance for all referrals by determining eligibility.
  • Process referrals to assure pre-qualifying of patients efficiently.
  • Verifies all primary and secondary insurance information for all incoming patients to include service coverage, benefit maximums and limitations, co-insurance/co-payment, pre-existing clause, coverage
  • Determine effective and termination dates, type of plan, and provider network status.
  • Complete all information with attention to timely filing dates and special filing requirements.
  • Analyze admission data and prepare assigned reports
  • Loads all patient demographic insurance and benefit information into appropriate software system
  • Communicates effectively with the referral sources and team members to support the business partnerships being developed by the sales team
  • Establish positive relationships with insurers and managed care entities; Third party payors and Case Managers.
  • Obtain complete and accurate information to facilitate the admissions process and to maximize the likelihood of reimbursement.
  • Utilizes reports to assure accurate and timely information is documented in the appropriate software system.
  • Excellent Communication, Customer Service & Time Management Skills
  • TRAINING, SKILLS, AND EXPERIENCE AND EDUCATION REQUIREMENTS
  • Associates Degree preferred
  • 2+ years' experience in
  • Proficient in Microsoft Office, Word & Excel
  • Understanding of patient compliance issues, Medicare, Medicaid and Commercial Insurance
  • Excellent communication skills and customer service
  • Familiarity with Medical Terminology
  • Experience working in a call center environment
  • Ability to multi-task, problem solve and demonstrate critical thinking skills.
  • Family Makes Us Stronger.
  • Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference. We are eager to connect with you!
  • __•to get started at PruittHealth!
_As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status._
  • For Florida Job Postings Only:
  • For more information regarding Florida's Care Provider Background Screening Clearinghouse Education and Awareness, please visit https://info.
flclearinghouse.com

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