Health Information Representative

Health Information Representative MMC Billing Warner Robins, GA Job Details Full-time $13 - $16 an hour 4 days ago Benefits Paid time off Qualifications Some college Computer operation Customer communication HIPAA High school diploma or GED Data management Faxing Managing patient records Full Job Description

JOB TITTLE

Health Information Representative

DEPARTMENT

Billing

REPORTS TO

Supervisor

JOB SUMMARY

Manages patient medical data, ensuring records are accurate and secure. They also make sure all records are submitted to insurance companies in a timely manner. Key duties involve auditing, processing record requests, and strictly adhering to medical privacy regulations like

HIPAA. JOB DUTIES/RESPONSIBILITIES

- Their main goal is to ensure communicate with patients and insurance companies following company protocols. Some of their primary day-to-day responsibilities include: Access and input hospital patients' information in billing software Read and distribute faxes to the appropriate department Listen to voice messages and distribute them accordingly or call patients back Process requests for medical records from insurance companies Consistently apply privacy guidelines to safeguard Protected Health Information (PHI) against unauthorized disclosure Maintain strict confidentiality in accordance with HIPAA regulations Call insurance companies for claims updates Handle patient billing inquiries, explain EOBs, and set up payment plans if necessary Communicate with insurance representatives, other departments within the billing office, and management team Achieve team productivity and performance benchmarks consistently Performs other related duties as assigned by management

SUPERVISORY RESPONSIBILITIES

This job position has no supervisory responsibilities.

QUALIFICATIONS/KNOWLEDGE/SKILLS

High school diploma or equivalent Some college courses - Preferred but not required Strong written and interpersonal communication skills High level of accuracy and problem-solving ability Systems and software proficiency, including Microsoft Office Ability to maintain confidentiality and exercise extreme discretion Coding classes/certification - Preferred Solid understanding of medical terms to properly process clinical notes, diagnoses, and procedures Medical billing or coding preferred Success Criteria Achieve team productivity and performance benchmarks consistently Maintain a 99% or higher net collections per provider Ensure all tasks and projects are completed within the established deadlines Maintain a culture of trust and accountability within their team

STANDARD PHYSICAL DEMANDS AND WORKING CONDITIONS

The work is performed in a conventional medical office setting. It requires manual dexterity to operate keyboard and other office equipment; sitting at computer terminal for long periods of time; corrected vision and hearing to normal range; and the occasional overtime to complete tasks for accurate Month End Reports. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be taken as a complete description of all duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type:

Full-time Pay:

$13.00 - $16.00 per hour

Benefits:

Paid time off People with a criminal record are encouraged to apply

Work Location:

In person