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Patient Service Representative II - Business Services (Full-Time, 40 Hours, Shift Varies)

Job

The Queen's Medical Center

Honolulu, HI (In Person)

$51,001 Salary, Full-Time

Posted 5 days ago (Updated 20 hours ago) • Actively hiring

Expires 8/4/2026

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Job Description

Patient Service Representative II - Business Services (Full-Time, 40 Hours, Shift Varies) The Queen's Medical Center - 3.8 Honolulu, HI Job Details Full-time $22.60 - $26.44 an hour 20 hours ago Qualifications Medicare English High school diploma or GED Medicaid health insurance Medicare regulations Health record tracking Medicaid regulations Medicaid Typing Productivity software Managing patient records Full Job Description
RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES
Receives and interviews patients or responsible guarantors to obtain complete demographic and financial information to establish sponsorship to ensure optimal reimbursement to Queens Medical Center (QMC). Reviews and verifies insurance coverage on all admissions and registrations to ensure patients meet criteria for accepted financial procedures following established policies and procedures of
QMC. II. TYPICAL PHYSICAL DEMANDS
Essential:
standing, sitting, walking, stooping/bending, walking on uneven ground, squatting, twisting body, finger dexterity, seeing, hearing, speaking, lifting and carrying up to 20 pounds, pushing/pulling usual weight of 15 to 25 pounds, reaching at and below shoulder level, repetitive arm/hand motions and gripping of an object.
Occasional:
kneeling, crawling, climbing stairs, reaching above shoulder level. Operates (equipment) various office equipment such as computers, copiers, facsimiles, telephone, pneumatic tube system, credit card swipe, etc.
III. TYPICAL WORKING CONDITIONS
Not substantially subjected to adverse environmental conditions.
IV. MINIMUM QUALIFICATIONS
A.
EDUCATION/CERTIFICATION AND LICENSURE
High school diploma or equivalent. Ability to perform 7,200 adjusted keystrokes per hour. Knowledge of medical terminology preferred.
B. EXPERIENCE
Prior recent experience in healthcare facility, physician's office, insurance or customer service. Experience with Microsoft Office applications such as Word, Excel, etc. Experience with computer based applications such as EPIC preferred. Knowledge of financial assistance program requirements. Knowledge of Medicaid, Medicare and third party payor regulations and requirements. Skill in preparing and maintaining accurate patient records. Ability to communicate effectively in English both orally and in writing. Equal Opportunity Employer / Disability / Vet Your Health.
Our Legacy Our Mission:
To fulfill the intent of Queen Emma and King Kamehameha IV to provide in perpetuity quality health care services to improve the well-being of Native Hawaiians and all of the people of Hawai'i.
Our Values:
Compassion guides our actions Aloha inspires us in all that we do Respect and understanding are essential for the dignity of all Excellence is our quest