Patient Care Coordinator

Patient Care Coordinator - Creston/Osceola, Iowa Hourly rate - $18.00 + bonus At Beltone, we are passionate about delivering the gift of hearing. As a Patient Care Coordinator, you change our patients' lives by providing an exceptional hearing healthcare experience. Our success is attributed to a collaborative work environment where patient needs always come first. and employees are empowered!

Highlights Administrative Support:

Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process.

Scheduling Mastery:

Utilize the scheduling system efficiently to maximize testing opportunities in the office.

Patient Outreach:

Actively contact current, past, and potential patients through identified sources and track/report appointment results.

Marketing & Community Engagement:

Collaborate with the HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals.

Professional Communication:

Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients.

HIPAA Compliance:

Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts).

Financial Management:

Reconcile cash balance and manage accounts receivable and payable, including making bank deposits.

Welcoming Environment:

Maintain a clean and inviting office and work environment.

Qualifications Education:

High School diploma or equivalent is required.

Experience:

2 years of office experience is preferred.

Customer Service:

2 years of customer service experience is preferred.

Technical Skills:

Proficiency in MS Office is required.

Benefits:

Medical Dental Vision 401k PTO Join Us! Beltone is proud to be recognized as America's Best Hearing Care Retailer. Best Customer Service provider, and Best Midsize Employer, and the reason for our success is our exceptional team! Ready to make a difference? Apply today to join the Beltone family as a Patient Care Coordinator! Your next rewarding career opportunity awaits. Join us! We are an Equal Opportunity Employer. #LI-Beltone