Patient Experience Representative - Float (Full-Time)

Patient Experience Representative - Float (Full-Time) The Iowa Clinic - 3.0 West Des Moines, IA Job Details Full-time 5 hours ago Benefits Profit sharing Wellness program Paid holidays Dental insurance 401(k) Paid time off Vision insurance Qualifications High school diploma or GED Full Job Description Wondering what a day in the life of a Patient Experience Representative in our Float Pool at The Iowa Clinic might look like? Arrive at work in the morning - no night shifts here! Floats between Ankeny, West Des Moines, Waukee, Urbandale an Downtown locations Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes. This position will also serve as a resource to registration, scheduling and clinical staff. Strives to create The Iowa Clinic Experience with each interaction. Leave in the evening - hooray for working standard clinic hours! This job might be for you if you have… Qualifications High School diploma or equivalent required. Medical Experience in a medical office setting preferred. Highly motivated to work in a healthcare setting. Bonus points if… You love exceeding people's expectations. You enjoy having fun where you work Finding meaningful connections is what you live for Know someone else who might be a great fit for this role? Share it with them! What's in it for you? One of the best 401(k) programs in central Iowa, including employer match and profit sharing Employee incentives to share in the Clinic's success Generous PTO accruals and paid holidays. Health, dental and vision insurance Quarterly volunteer opportunities through a variety of local nonprofits Training and development programs Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on Monthly departmental celebrations, jeans days and clinic-wide competitions Employee rewards and recognition program Health and wellness program with up to $350/year in incentives Employee feedback surveys All employee meetings, team huddles and transparent communication