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Patient Access Specialist

Job

Eclaro

Chicago, IL (In Person)

$48,526 Salary, Full-Time

Posted 4 days ago (Updated 2 days ago) • Actively hiring

Expires 7/15/2026

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Job Description

Patient Access Specialist Job Number:
26-00977 Progress on your journey to success! ECLARO is currently recruiting for a Patient Access Specialist in the Chicago, IL area for one of our clients. ECLARO's client is a leading provider of healthcare workforce software and solutions. If you're up to the challenge, then take a chance at this rewarding opportunity!
Position Overview:
The Patient Access Specialist provides convenient access to services for patients and minimizes financial risk to the organization. The Patient Access Specialist will maximize reimbursement by efficiently scheduling and pre-registering patients for their upcoming service at Northwestern Medicine as well as promotes accuracy and timeliness of data processing and maintains customer services objectives. This role includes scheduling the patient, updating insurance and demographic information, performing medical necessity checks as appropriate, verifying the authorization was initiated by the physician's office, and initiating financial account processes and educating patients regarding policies, procedures, expectations and financial responsibilities.
Responsibilities:
Receives back-to-back scheduling calls and responds to questions and concerns. Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. Cross-training between various departments will take place to ensure coverage.
Required Qualifications:
High School Diploma or equivalent. 2-3 years customer service or medical office experience. Excellent interpersonal, verbal, and written communication skills. Proficiency in computer data-entry / typing. Excellent verbal and written communication skills. Ability to read, write, and communicate effectively in English. Basic Computer Skills. Ability to type 40 WPM. Ability to multi-task. Customer service oriented. Excellent organizational, time management, analytical, and problem solving skills.
Preferred Skills:
Additional education. Additional language skills. Healthcare finance and / or healthcare insurance experience. Knowledge and experience in a healthcare setting, especially patient scheduling and / or registration.
Shift:
Day 5x8-Hour (09:30 - 18:00);
Duration:
26 weeks
Pay Rate:
$23.33 / Hour If hired, you will enjoy the following
ECLARO Benefits:
401k Retirement Savings Plan administered by Merrill Lynch Commuter Check Pretax Commuter Benefits Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO If interested, you may contact: Maria Navarro maria.navarro@eclaro.com 513-725-0112 Maria Navarro |
LinkedIn Equal Opportunity Employer:
ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.