Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
The Center for Sleep Medicine , a progressive and AASM‑accredited, 100% employee‑owned sleep center, is seeking a detail‑oriented and compassionate Patient Care Coordinator to join us in our Mokena, IL office. This role supports patient outreach, appointment conversion, and Remote Patient Monitoring (RPM)/CPAP compliance workflows to ensure high‑quality patient care.
Schedule:
Monday•Thursday (8 AM•6 PM)
Location:
Mokena, IL Here's What We Have to
Offer You:
We are a 100% Employee-Owned company (ESOP•Employee Stock Ownership Plan) which means employees own shares of the company! 4-day work week Personal and professional growth and development Generous benefits package
Key Responsibilities:
Contact patients to reschedule or convert appointments; document all outreach accurately. Educate patients on sleep medicine services and the importance of follow‑up care. Review
RPM/CPAP
usage reports and conduct follow‑up calls to support patient compliance. Identify barriers to adherence and help patients stay on track with treatment. Assist with basic operational tasks (scheduling support, documentation, referrals, etc.). Maintain excellent communication and customer service standards.
Skills & Qualifications:
Strong phone communication and interpersonal skills Proficient computer and data entry skills Ability to stay organized, accurate, and consistent with follow‑up Comfortable speaking with patients and explaining processes clearly
Education & Experience:
High school diploma required Healthcare or medical office experience preferred Familiarity with insurance or medical terminology helpful
RPM/CPAP
experience and bilingual skills (e.g., Spanish) a plus
Additional Requirements:
Positive, professional attitude Reliability and strong attention to detail Willingness to support department needs and related duties This opportunity offers competitive compensation, a four-day work week , and a generous benefits package that includes sleep center
OWNERSHIP
after only one year. Studies have shown that as an employee-owned company, our team members can potentially receive between 5% and 12% more in wages, and 2.5x greater wealth in retirement accounts when compared to similar positions in centers that are not employee owned. Employee-owned companies, like ours, are also more successful in recruiting talented, committed staff. If that's you, we look forward to discussing this opportunity with you. This pay range reflects the Company's current estimate for this position at the time of posting. In accordance with applicable law, actual compensation will be determined based on relevant experience and other job-related qualifications or skills. The Company reserves the right to modify this pay range at any time. For this role, benefits include health, dental, and vision insurance; 401(K), ESOP; vacation days; paid time off (PTO); sick days; and voluntary life, short-term disability (STD), and long-term disability (LTD) insurance. Equal Employment Opportunity The Center for Sleep Medicine is an Equal Opportunity Employer. We make all employment decisions without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under federal, state, or local law. We are committed to a diverse and inclusive workplace, and reasonable accommodation is available for individuals with disabilities.
NO PHONE CALLS WILL BE ACCEPTED
Pay:
$18.00•$20.00 per hour
Benefits:
401(k) matching AD&D insurance Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance
