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Lead Patient Access

Job

OSF HealthCare

Peoria, IL (In Person)

$52,863 Salary, Full-Time

Posted 4 days ago (Updated 2 days ago) • Actively hiring

Expires 6/22/2026

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Job Description

Lead Patient Access OSF HealthCare - 3.4 Peoria, IL Job Details Full-time $23.35 - $27.48 an hour 15 hours ago Qualifications Customer communication High school diploma or GED Desktop applications Computer skills Productivity software
Full Job Description Total Rewards:
"Your life - our Mission" OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF. Expected pay for this position is $23.35 - $27.48/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.
Overview:
POSITION SUMMARY
The Patient Access Lead functions as a team resource on highly complex issues and problem resolution. They will serve as a dedicated resource for multiple functional areas and determine the appropriate outside resources needed to support escalation. This position has a significant understanding of the revenue cycle and the importance of evaluating and securing all appropriate financial resources for patients to maximize reimbursement. The Patient Access Lead ensures that each patient has a complete and accurate OSF medical record. Excellent patient service skills are expected to create an exceptional first impression of OSF's services to the patients and families.
Qualifications:
REQUIRED QUALIFICATIONS
Education:
High School/GED.
Other Licenses/Certifications:
Required to complete all role specific revenue cycle training and certification within 12 months.
Experience:
1 year experience in a healthcare or public health setting with one of the following: patient registration, patient scheduling, insurance benefits, financial assistance programs, or other community based background. 1 year experience with customer service/relations.
Other skills/knowledge:
Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented.
PREFERRED QUALIFICATIONS
Education:
Bachelor Degree in Business Administration or Healthcare related field.
Experience:
Advanced knowledge of CPT4, ICD9/10, HCPCS, and modifiers. Knowledge of medical terminology
Licensure/Certifications:
HFMA CRCR
certification. OSF HealthCare is an Equal Opportunity Employer.

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