Patient Accounts Representative FT

Patient Accounts Representative FT Illinois Eye Center - 3.7 Peoria, IL Job Details Full-time $17.60 - $19.70 an hour 22 hours ago Benefits Profit sharing Paid jury duty Paid holidays Disability insurance Dental insurance Paid time off Uniform allowance 401(k) matching Employee discount Qualifications Math Full Job Description Who we are looking for: People who are passionate about the care of our patients. We are looking for individuals who want to be part of a medical team that puts our patients first and works well with a team of professionals. Someone who wants a successful career in the eye care profession where your efforts make a difference. We want people who are tech-savvy, enthusiastic, cares about others, and wants to work in a fast paced and fun environment.

Benefits:

We have an excellent benefit package (some benefits are dependent on full time or part time status) including: Paid time off Paid holidays Insurance - health, dental, group term life, and short-term disability Uniform allowance Jury duty pay Traditional and Roth 401k with match Profit sharing contribution Awards program Continued education & advanced training opportunities Employee discounts This is a 40 hour per week position. Work hours are somewhere between 7 am and 5:30 pm dependent on the position and patient needs. Some positions may work on a Saturday rotation with hours between 7 am and 12 pm. An Equal Opportunity Employer, Including Disability.

Responsibilities:

The Patient Account Representative I is responsible for resolving all types of patient account balances. Responsibilities include processing insurance claims, payments, insurance eligibility, benefit verification, account follow up, and assisting patients with financial options. This position requires direct communication with patients and other team members. Multitasking skills are a must.

Education & Experience:

High school diploma or equivalent One-year medical billing experience is required (physician office billing preferred) One-year customer service experience Working knowledge of payer billing guidelines, including chart documentation requirements and coding

Essential Skills and Abilities:

Excellent written and oral communication skills Must possess strong analytical, investigational and troubleshooting skills with the ability to diagnose the "root of the problem" and develop recommendation for problem resolution Strong organization and computer skills Excellent follow-up skills Efficient with MS Word and Excel Well-organized with attention to detail Excellent customer service skills Ability to be flexible and manage multiple tasks simultaneously Ability to work as a team player Strong mathematical skills Knowledge of Medicare, Medicaid and Commercial Insurance billing guidelines Friendly service and positive attitude