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Job Description
Senior Specialist, Patient Access - Specialty Operations Option Care Health - 2.8 Springfield, IL Job Details Full-time $21.07 - $35.12 an hour 23 hours ago Benefits Health savings account Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer service High school diploma or GED Cross-functional collaboration Cross-functional communication Full Job Description A Day in the Life at Option Care Health Extraordinary Careers. Endless Possibilities. With the nation's largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members. Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you're empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.
Job Description Summary:
The Senior Specialist, Patient Access - Specialty Operations is responsible for facilitating new patient's transition to Option Care Health services with the goal of delivering a consistent onboarding experience where patients and referral partners feel Option Care Health makes it easy to transition care. The Senior Specialist, Patient Access - Specialty Operations works in conjunction with Sales to prepare patients for OCH services and facilitates all aspects of the patient's transition to home/AIS. Additional reponsibilities as designated by leadership inclusive but not limited to training and special projects and any additional tasks assigned by manager.
Job Description:
Job Responsibilities (listed in order of importance and/or time spent) Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery. Creates, communicates and obtains all required documentation for new referrals. Secures patient's upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program). Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing). Assist Supervisor and Manager with special assignments as needed including acting as backup for Lead Specialist. Assists Lead by communicating opportunities for improvement in process and offers resolutions to present to PRM Supervisory Responsibilities Does this position have supervisory responsibilities? No Basic Education and/or Experience Requirements High school diploma or equivalent is required.
Internal Candidates:
1 year experience as a Patient Registration Specialist. Basic Qualifications Ability to multi-task and support numerous referrals/priorities at one time. Ability to work in a fast past environment. Must be detail-oriented and have a high degree of quality focus. High degree of customer service skills required. Ability to trouble shoot, problem solves and collaborate with cross-functional team members across sales and operation functions. Preferred Qualifications & Interests (PQIs) Previous healthcare/medical billing experience preferred. May perform other duties as assigned Due to state pay transparency laws, the full range for the position is below: Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $21.07-$35.12
Benefits:
Medical, Dental, & Vision Insurance Paid Time off Bonding Time Off 401K Retirement Savings Plan with Company Match HSA Company Match Flexible Spending Accounts Tuition Reimbursement myFlexPay Family Support Mental Health Services Company Paid Life Insurance Award/Recognition Programs Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.
