Patient Service Representative

Patient Service Representative ADVENT•3.8 Vernon Hills, IL Job Details Full-time $21•$25 an hour 20 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications In-person patient registration Patient rooming Customer relationship building Electronic health records (EHR) management Phone communication Medical insurance coverage verification Greeting customers Sanitation Care documentation Assisting medical staff Ordering medications Patient safety Medical scheduling Store opening/closing procedures Driver's License Customer engagement Schedule creation Productivity software Handling patient inquiries 1 year Managing patient records Documentation review Communication skills Entry level Time management Client interaction via phone calls Full Job Description Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.

Now Hiring:

Patient Services Representative Location:

Vernon Hills, IL with occasional coverage in Northbrook Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a Patient Services Representative , you'll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.

What You'll Do:

Greet patients warmly and check them in using our Electronic Health Record (EHR) system Coordinate and order sleep study devices and upload reports into the system Review upcoming schedules to confirm insurance and patient documentation are complete Schedule appointments and manage patient flow for a smooth clinic experience Answer incoming calls and provide overflow support to the call center as needed Open and close the clinic following established protocols Ensure proper documentation, process payments, and support daily clinic operations Order medical supplies and pharmaceuticals as needed Room patients Safety and sanitation of clinic

What You Bring:

Required•Minimum of 1 year experience working in a medical or healthcare setting Strong time management skills and the ability to multitask effectively Experience working with performance-based goals or metrics A customer-first mindset and excellent communication skills Tech-savvy with experience in Microsoft Office and Electronic Health Records High attention to detail and accuracy A problem-solver who thrives in a fast-paced environment A positive, team-oriented attitude and strong work ethic Valid driver license

Why Choose ADVENT:

16+ days PTO (prorated first year) + paid holidays Health, dental, and vision coverage with employer-paid HRA 401k match & life insurance Regular business hours•no nights or weekends A culture that values solutions and encourages growth

Schedule:

Monday•Friday, 8am-4:30pm This is a full-time, 32hr flex position Explore more at: ADVENT Careers Website