Patient Account Rep

What does it mean to be a team member at Iroquois Memorial Hospital? It means that the patient is truly at the center of everything we do. It means that the quest for excellence is not just a goal, but a given. It means building an environment where our providers and our employees can deliver the best in healthcare. It also means that each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together. IMH offers competitive compensation, a comprehensive benefits package, and great work environment. If this sounds like a role that might be a good fit for you, please apply today and let's talk more about this opportunity.

Job Title:

Patient Care Tech.

Department:

Clinics, will be floating to all clinics:

Milford, Kentland, Gilman, and Watseka Status:

PRN Schedule:

Clinic Hours Summary/Objective Performs reception, clerical & secretarial duties while functioning as the focal communication source in the work station. Works closely with management, staff, families, physicians, other employees, and visitors. Assists to maintain the department in a constant state of readiness and an adequately stocked, well organized and clean department. Assists the nurses in providing the best care for our patients. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Communicates with peers, other health team members, patients and visitors. Adaptable and flexible. Ability to perform multiple tasks and self-start with minimal direction from nursing staff. Utilizes AIDET Resolves problems and adapts easily to change. Maintains positive working relationships and avoids negativity. Utilizes down time productively or in a way that benefits the patient. Avoids waste; utilizes equipment and supplies effectively. Uses computer for only purposes as assigned. Maintains the current medical record and database. Maintains up to date manuals/books. Performs clerical duties and operates various office equipment. Schedules patients for appointments. Greets patients and completes registration, confirms insurance eligibility and gathers paperwork necessary to ensure the clinic can bill for services. Communicates with patients in person and over the phone to ensure that their requests are recorded and transferred to the appropiate clinic staff, billing staff or administrative staff to handle. Sort incoming mail and faxes to appropiate staff. Experience/Education Requirements High school diploma or equivalent required. Knowledge of medical terminology, clerical skills & basic data entry skills preferred. Possesses a service orientation. Able to take vital signs Licenses/Certifications BLS certification Passes EKG testing yearly Benefits 401K Paid Time Off Iroquois Memorial Hospital is a 25 bed hospital located in Watseka, Illinois. The hospital facility is comprised of clinical and diagnostic services which are dedicated to providing high quality health care services to the community. These services include but are not limited to an Emergency Room, full service OR suites, an inpatient care unit, therapy services, advanced medical imaging, Home Health, and Hospice Care. The hospital operates rural health clinics in Watseka, IL, Gilman, IL, Milford, IL, Saint Anne, IL and Kentland, IN. The hospital also operates a skilled nursing facility, Iroquois Resident Home, which is attached to the hospital property. #IMHonIndeed