Patient Care Coordinator

Patient Care Coordinator Company Overview At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success. This position is for our Crawfordsville, IN location. No remote work available.

Responsibilities Administrative Support:

Perform a range of office tasks efficiently.

Patient Assistance:

Support the Hearing Care Professional in guiding patients and serve as their primary liaison.

Appointment Management:

Optimize scheduling to maximize test opportunities and track patient engagement.

Marketing & Sales:

Assist with local marketing efforts, cultivating new community relationships and referrals.

Communication:

Handle incoming calls and follow up with patients professionally.

Documentation & Compliance:

Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.

Financial Processing:

Manage payments, reconcile cash balances, and oversee inventory.

Office Environment:

Maintain a clean, welcoming workspace. Qualifications High School diploma or equivalent required.

Preferred:

2 years' experience in office administration, sales, or customer service. Proficiency in MS Office. Flexibility to work varying hours. Competencies Strong customer service orientation. Team player with a positive, enthusiastic attitude. Self-motivated, organized, and decisive. Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.