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Patient Access Specialist
Job
Robert Half
Evansville, IN (In Person)
Full-Time
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Job Description
We are looking for a Patient Access Specialist to support front-end patient registration and access services in Evansville, Indiana. This Long-term Contract position focuses on creating a positive experience for patients while handling scheduling, insurance verification, documentation, and billing-related inquiries with accuracy. The ideal candidate is organized, detail-oriented, and comfortable managing phone-based and clerical responsibilities in a fast-paced healthcare setting.
Responsibilities:
- Welcome patients and gather required demographic, insurance, and coverage details to complete accurate registration records.
- Coordinate appointment scheduling and respond to inbound and outbound calls regarding visits, services, and general access questions.
- Review insurance information, deductibles, copays, and medical coverage details to help patients understand financial responsibilities.
- Maintain complete and timely documentation in the appropriate computer systems while following established departmental procedures.
- Support front-desk and receptionist activities, including communication with patients, providers, and internal teams.
- Assist with billing-related questions and perform ad hoc financial tasks as needed to support patient account processes.
- Carry out clerical duties such as typing, paper handling, record labeling, and other administrative work tied to patient access operations.
- Follow protocols and contribute to efficient workflow optimization while ensuring service standards and compliance expectations are met.