Patient Access Specialist

We are looking for a dedicated Patient Access Specialist to join our team in Evansville, Indiana. In this long-term contract position, you will play a vital role in ensuring seamless patient registration and access processes while delivering exceptional customer service. This role requires strong organizational skills, attention to detail, and the ability to effectively communicate with patients and healthcare teams.

Responsibilities:

• Facilitate patient registration by gathering and verifying necessary information, including insurance and medical coverage details.
• Provide clear and accurate information to patients regarding their billing, deductibles, copays, and financial options.
• Schedule appointments efficiently and manage inbound and outbound calls to address patient inquiries.
• Assist patients in understanding clinical trial protocols and optimize patient access procedures.
• Perform receptionist duties, including clerical tasks, typing, and documentation, to support daily operations.
• Ensure accurate labeling and documentation in accordance with established protocols and procedures.
• Use computer systems to input and retrieve patient data while maintaining confidentiality and compliance.
• Support call center operations by addressing patient concerns and resolving issues promptly.
• Collaborate with healthcare teams to optimize patient access and streamline processes.
• Conduct ad hoc financial tasks as needed to assist patients with their accounts.