Patient Access Representative

Join the Woodlawn Team as a Patient Access Representative! Woodlawn Health is looking for a dedicated and compassionate individual to join our team as a Patient Access Representative. This role is essential in creating a welcoming and positive experience for every patient who walks through our doors. If you are organized, professional, and passionate about helping others, we invite you to apply and become part of a team committed to exceptional patient care.

Patient Access Registrar Shift Info:

12-hour shifts (Evening/Night), Thursday/Friday/Saturday Weekly, Rotating Holidays

EDUCATIONAL REQUIREMENTS AND QUALIFICATIONS

: High School diploma/GED or relevant experience preferred but not required. Good customer service skills, including communication skills and pleasant phone technique as required handling various telephone and in-person communication with patients, guests and other medical providers in a professional manner. Ability to read, analyzes, and interprets governmental regulations and documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to plan, organize and prioritize work in a multi-task environment where interruptions may be frequent. Ability to maintain strict confidentiality as defined by hospital policy. Excellent Data Entry Skills.

PRIMARY DUTIES

Interviews patient or patient representative to obtain all required information as stated in the registration policy and procedure book. This includes any updates that may be added to original policy. Pre-registers patients through the EWS by contacting patient by phone or referring to the on-line registration. Pre-Registration are called for the following departments: radiology, oncology, cardio-pulmonary and surgery. Verifies Workers' Comp patient accounts by calling employer and obtaining a prior authorization and authorization number when necessary. Enters all patient information into the computer completely and accurately. Completes all required paperwork for admission. Explains all hospital regulations such as visiting hours, advanced directives, and financial responsibility, etc. Escorts patients or arranges for an escort to assigned room or department. Routes printed face sheet, labels, and other required paperwork to designated department. Complete MSP (Medicare secondary payer) forms for all Medicare patients. Obtain signed and dated consent form from patient prior to treatment. If access to patients is not available, you must see that someone else gets the consent signed. Refer to your consent policy for further details. Calls to nurses' station to get permission to let visitors go to patients' rooms. Admits all Fulton County Emergency Medical Service patients into computer. Notifies physicians for PRN lab orders and signature renewals as needed. Collects co-pays, co-insurance and deductibles from patients at the time of service.

BENEFITS

Medical Dental Vision Life Insurance & Disability 403 (b) with match Vacation Time Sick Time FSA Our Mission is to provide excellent healthcare services by highly skilled staff in a compassionate and caring manner. We know that our employees are essential to the care we provide! Our core values are as follows: Courtesy, Respect, Caring, Professionalism, Confidentiality, Integrity, and Accountability.

Benefits:

403(b) 403(b) matching AD&D insurance Dental insurance Disability insurance Health insurance Life insurance Paid sick time Paid time off Tuition reimbursement Vision insurance

Experience:

Patient Access Representative :

2 years (Preferred)

Work Location:

In person