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Support Services Coordinator (8a-8p)
Job
Harry Hynes Memorial Hospice
Wichita, KS (In Person)
Full-Time
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Job Description
General Summary:
Maintain and coordinate systems, answer telephones, provide clerical and secretarial support to the Director of Inpatient Services and the interdisciplinary team. Records intake information and prepares for referrals and admissions.Education:
- High School Diploma or GED.
Experience:
- Demonstrated ability to utilize various Microsoft applications.
- Excellent grammar, keyboarding, and spelling skills.
- 1-2 years previous experience preferably in a healthcare environment.
Licensure, Certification, Registration Required:
- Valid drivers' license
- Proof of current auto insurance
- Working personal telephone (land or cell)
SUPPORT SERVICES COORDINATOR - HOSPICE CENTER POSITION COMPETENCIES 1.
Coordinates admissions to the Harry Hynes Memorial Hospice Center.- Receives admission information and initiates admission process to the Hospice Center.
- Makes room/bed assignment in collaboration with the Hospice Center staff.
- Maintains the admission log with patient name, patient room number, date and time of admission and date and time of discharge. 2. Maintains patient record in a manner that ensures accuracy, timeliness, safety, and confidentiality.
- Assembles patient admission paperwork for chart and labels with patient name and medical record number.
- Maintains an adequate supply of documentation forms.
- Receives, sorts, and files all incoming documentation into correct patient chart per process.
- Checks all documentation for completeness, identifying incorrect and/or missing items needed such as dates, signatures, names, etc., and notifying appropriate staff.
- Faxes admission and death letters to physician offices.
- Maintains a list of current census and provides it to the physician daily.
- Reviews physician dictation for completeness.
- Monitors admissions and updates admission log. Sends and receives paperwork per process. 3. Answers telephone and receives/screens visitors in a professional manner.
- Greets all individuals with courtesy and consideration.
- Answers telephone promptly and courteously, screens calls and uses judgement before releasing information to any person or agency.
- Records messages accurately and relays to the appropriate person within fifteen (15 minutes), if other than routine.
- Checks voice mail at frequent intervals, leaves voice mail messages, as needed, to relay appropriate information. 4. Performs duties/special projects directly related to area of responsibility.
- Types correspondence, reports, and other materials in the proper format.
- Assures a clean environment in staff area.
- Assures that all furnishings and equipment are in good condition. Contacts the appropriate service vendor for maintenance, as needed.
- Collaborates with Via Christi Saint Francis Hospital's (VCSF) housekeeping, as needed, to ensure a clean environment for patients/families and staff.
- Collaborates with VCSF's laundry service to assure adequate supply of clean linens at all times.