Patient Registration/Reception

Patient Registration/Reception at Pain Management Resources,P.S.C. Patient Registration/Reception at Pain Management Resources,P.S.C. in Paducah, Kentucky Posted in 13 days ago.

Type:

full-time

Job Description:

Description Greets patients in a courteous, prompt, and professional manner, providing directions, information, and assistance as needed. Distributes and collects required patient forms, obtaining necessary signatures and providing instructions when appropriate. Enters and verifies patient, referring physician, insurance, and examination information in the Electronic Health Record (EHR) system to ensure accuracy and completeness. Collects patient payments, copays, deductibles, and other applicable fees; processes transactions accurately, provides receipts, and balances cash collections as required. Reviews upcoming appointments and contacts patients to confirm appointment dates, times, and locations, as well as communicate any necessary preparation instructions. Schedules patient examinations and procedures based on physician and facility availability; coordinates and orders laboratory services as needed. Answers incoming telephone calls in a professional and friendly manner, addressing patient inquiries and requests promptly and appropriately. equipment functionality, coordinating repairs and service when necessary. Assists in maintaining a clean, organized, and welcoming reception and waiting area. Performs backup and cross-functional administrative Maintains adequate inventory of office supplies and monitors office duties as assigned to support efficient office operations. Ensures compliance with organizational policies, patient confidentiality standards, and applicable healthcare regulations.

MINIMUM REQUIREMENTS

Strong customer service skills and the ability to keyboard proficiently Previous experience as a receptionist in a medical office

PREFERRED QUALIFICATIONS

Previous experience in a healthcare setting recblid oucmh1ozhng1mvkrne9sro6a7xqi37