ASC Patient Services Rep

Who We Are:

Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health.

What We Offer:

Choice of three health insurance plans Dental insurance coverage Vision insurance coverage 401(k) with company match and profit-sharing plan Company-paid short-term and long-term disability coverage Company-paid life insurance for you and your family Access to company-provided training and educational resources Eligibility for annual merit-based performance increases Accrued General Purpose Time (GPT) Eight company-paid holidays Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days Complimentary Employee Assistance Program (EAP) for all employees and their dependents About the

Role:

Serve as a key front office team member in a fast-paced medical environment Act as the first point of contact for patients, delivering a professional and welcoming experience Support daily clinic operations through scheduling, communication, and administrative coordination Assist with insurance processing, billing support, and maintaining accurate patient records

How You'll Drive Our Mission Forward:

Manage incoming calls, schedule appointments, and coordinate patient flow efficiently Conduct patient check-in/check-out while ensuring accuracy of information Proactively follow up on recalls, missed appointments, and scheduling needs Maintain precise electronic medical records and facilitate communication between departments Verify insurance coverage and ensure all patient demographic information is current Collect co-pays and balances while supporting billing and claims processes Address patient questions regarding insurance and billing with clarity and professionalism Uphold HIPAA standards and ensure confidentiality of patient information Collaborate with team members to maintain smooth clinic operations and meet performance standards What Makes You a

Great Match:

High school diploma required; healthcare or medical office experience preferred Familiarity with insurance verification, billing, or medical administrative processes Strong organizational and multitasking abilities in a fast-paced environment Excellent communication and customer service skills Proficiency with computer systems and electronic medical records Ability to manage time effectively and meet deadlines Team-oriented mindset with a willingness to assist others as needed Experience with collections or patient accounts is a plus