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Patient Services Associate

Job

Acton Medical Associates, PC

Acton, MA (In Person)

$41,600 Salary, Full-Time

Posted 3 weeks ago (Updated 4 days ago) • Actively hiring

Expires 8/1/2026

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Job Description

Patient Services Associate Acton Medical Associates, PC - 3.2 Acton, MA Job Details Full-time $18 - $22 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Qualifications Customer service Medical office experience Full Job Description Acton Medical Associates, PC is looking for a full time Patient Services Associates to join our team! This role is essential to our practice, as the Patient Services Team are the first point of contact for patients arriving for their appointments. The Patient Services role is a customer service role at our busy medical practice.
Daily tasks include:
Greet and check in patients for appointments Verify insurance and demographic information Process co-payments Schedule patients for follow-up or future appointments Answer patient phone calls regarding appointments Assist the referrals department with processing referral requests Ensure our patients feel comfortable, welcomed, and have the best experience possible at our practice Some weekend hours may be required Candidates should have: High school education or equivalent Ability to multi-task, prioritize workload, manage time effectively and perform under pressure Customer support/service experience Active listening and good communication skills Ability to use/learn a multi-line phone and basic computer systems (Word processing, database navigation) Customer orientation and ability to adapt/respond to different patient needs Medical office experience a plus Acton Medical Associates, PC is an equal opportunity employer. AMA,PC does not discriminate on the basis of race, color, religion, sex, national origin, veteran status, disability, age, sexual orientation, gender identity, or any other characteristic protected by law. Our typical hiring range for this position is $17.00 - $22.00 per hour.
Job Type:
Full-time Pay:
$18.00 - $22.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Paid time off Vision insurance
Experience:
Customer service: 1 year (Preferred) Ability to
Commute:
Acton, MA 01720 (Required)
Work Location:
In person